Privacy Policy
Last updated: 17 June 2026
This Privacy Policy explains how GameSolutions (“we”, “us”, “our”) collects, uses and protects personal data when you visit our website or contact us through it. We are committed to protecting your privacy and processing your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Bulgarian law.
1. Who we are
GameSolutions is an iGaming software provider based in Sofia p.c. 1000, Sredets district, 59 Vasil Levski Blvd., fl. 2, BULGARIA. For any questions about this policy or your personal data, contact us at info@gamesolutions.org or by phone at +359 876 591 540.
2. What information we collect
We only collect the data you choose to provide and basic technical data:
- Contact form data — name, email address, phone number, messenger and messenger ID, your professional background and the contents of your message.
- Technical data — IP address, browser type, device and general usage information collected automatically by our hosting and any analytics in use.
3. How we use your information
- To respond to your enquiries and provide the information you request.
- To discuss and provide our products and services to you.
- To operate, maintain and improve our website.
- To comply with our legal and regulatory obligations.
4. Legal basis for processing
We process your personal data on the basis of your consent (when you submit the contact form), our legitimate interests in responding to enquiries and running our business, and where necessary to comply with the law.
5. Sharing your data
We do not sell your personal data. We share it only with trusted service providers who help us operate the website and communicate with you — for example our email and hosting providers — and only to the extent necessary. These providers process data on our behalf under appropriate agreements. We may also disclose data where required by law.
6. Cookies
Our website may use cookies and similar technologies to ensure the site works correctly and to understand how it is used. You can control or delete cookies through your browser settings; disabling them may affect some functionality.
7. Data retention
We keep your personal data only as long as necessary for the purposes set out above, to maintain our business relationship, or as required by law, after which it is securely deleted.
8. Your rights
Under the GDPR you have the right to:
- access the personal data we hold about you;
- request correction of inaccurate or incomplete data;
- request erasure of your data (“right to be forgotten”);
- restrict or object to our processing of your data;
- request portability of your data;
- withdraw consent at any time;
- lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at info@gamesolutions.org.
9. Data security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, but we work to protect your data at all times.
10. International transfers
Your data is primarily processed within the European Union. Where data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place as required by the GDPR.
11. Children’s privacy
Our website and services are intended for persons of legal age and are not directed at children. We do not knowingly collect data from minors.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please reach out via our Contact page, by email at info@gamesolutions.org, or by phone at +359 876 591 540.